ADA Policy Statement

At Waterloo Container, we are committed to ensuring that our online glass bottle store is accessible to all customers, including those with disabilities. We recognize the importance of providing a positive customer experience and strive to promote accessibility and inclusion across all our platforms.

Goal of Accessibility for All

Our goal is to enable every customer to successfully gather information and transact business through our website and other technology platforms. Whether you are using assistive technologies such as screen readers, magnifiers, voice recognition software, or captions for videos, we aim to make your experience with Waterloo Container both successful and enjoyable.

Actions Taken

To enhance the accessibility of our website and services, we are actively taking a range of actions and dedicating resources, including:

  • Collaborating with our technology team to review our website against WCAG guidelines, ensuring text alternatives for non-text content.
  • Enhancing keyboard navigation to improve usability for all customers.
  • Engaging outside counsel and support to ensure compliance with accessibility standards.

Ongoing Effort

We are proud of the efforts we have made and those currently in progress, but we recognize that accessibility is an ongoing journey. We continuously seek to improve our services and technology to better serve all customers.

Contact Us

If you have difficulty using or accessing any element of our website or any mobile app or tool provided by Waterloo Container, please feel free to call us at 315-539-3922 (Opens in a new tab). We are here to work with you to provide the information, item, or transaction you seek through a communication method that is accessible to you, consistent with applicable law.

Thank you for choosing Waterloo Container. We appreciate your feedback and are committed to making our services accessible for everyone.